Lewisham Mencap Privacy Policy
Last updated 28 June 2023
At Lewisham Mencap we take seriously our responsibility to protect your personal data. Your privacy is important to us. This privacy policy sets out how we collect, use and store your data and for how long it is retained.
Our contact details
Name: Lewisham Mencap
Address: 44a Sydenham Road, SE26 5QF
Website: www.lewishammencap.org.uk
E-mail: hello@lewishammencap.org.uk
Personal data that we collect
We collect personal data that you disclose to us when you contact us about purchases or events, submit information directly via sign up forms and when you place an order. This may include your name, postal address, phone number, email address, billing address and other similar information.
We do not process any special categories of personal data (eg details about your race, ethnicity, religious or philosophical beliefs, political opinions, trade union membership).
How we use your personal data
We may use your information to meet our obligations arising from any contracts entered into by you and us; to process a booking you have made; to send you information which you have requested; or – if you consent – to notify you of products, special offers or events that may be of interest to you.
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing your personal data are:
- Your consent. You are able to remove your consent at any time. You can do this by emailing us at hello@lewishammencap.org.uk (please put ‘data processing consent’ as the subject)
- We have a contractual obligation.
- We have a legal obligation.
- We have a legitimate interest.
Sharing your personal data
We do not share your personal data with third parties for marketing purposes. We may share your personal information as required or authorised by law.
How we store your personal data
Data is stored on Dropbox and on Google Docs. Data is encrypted and access is password protected. We keep your personal data only for as long as we need it. We delete your data when you withdraw your consent or when retention is no longer necessary to accomplish the purposes for which it was processed. To this end, we regularly review the personal data that we hold.
Your rights
Under data protection law, you have rights including:
- Your right of access – you have the right to ask us for copies of your personal information.
- Your right to rectification – you have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
- Your right to erasure – you have the right to ask us to erase your personal information in certain circumstances.
- Your right to restriction of processing – you have the right to ask us to restrict the processing of your personal information in certain circumstances.
- Your right to object to processing – you have the right to object to the processing of your personal information in certain circumstances.
- Your right to data portability – you have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you. Please contact us at hello@lewishammencap.org.uk – with ‘data protection request’ in the subject line – if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint by writing to our data protection officer at the address at the top of this privacy policy.
You can also complain to the ICO if you are unhappy with how we have used your data. The ICO’s address is:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk
Lewisham Mencap 